GDPR & Your Data

Last updated: 11 June 2026

This page explains how DASWeb complies with the UK GDPR and the Data Protection Act 2018, the personal data we process, our lawful bases for doing so, and the rights you have over your data.

Data controller

For the personal data described here, DASWeb is the data controller. You can reach our data contact at [email protected].

What we process and why

Lawful bases

We rely on performance of a contract (providing the service you signed up for), your consent (which you give by adding your DAS credentials, and can withdraw at any time), and our legitimate interests in keeping the service secure and functioning.

Your rights

Under the UK GDPR you have the right to:

How to exercise your rights

You can manage much of this yourself from your account: update your name and email, clear your DAS credentials to stop syncing, or request erasure and delete your account from your profile settings. For anything else, email [email protected] and we’ll respond within one month.

Data retention

We keep your personal data only while your account is active. Clearing your DAS credentials removes them and stops syncing; deleting your account removes your personal data. We store only a rolling window of upcoming duties, not a permanent history.

Security

Your DAS password is encrypted at rest, your account password is hashed, your calendar feed uses an unguessable link, and all traffic is encrypted in transit (HTTPS).

International transfers

Your data is processed within the UK/EEA wherever possible. If any provider processes data outside the UK/EEA, we ensure appropriate safeguards are in place.

Automated decision-making

We do not carry out any automated decision-making or profiling that produces legal or similarly significant effects about you.

Complaints

If you’re unhappy with how we handle your data, please contact us first so we can put it right. You also have the right to complain to the UK’s Information Commissioner’s Office (ICO) at ico.org.uk.

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